Case Study: Convergint unifies global project management and empowers local teams with Smartsheet

Convergint saves 30+ days on invoice collections with Smartsheet

Convergint, a global systems integrator with over 9,000 employees, faced challenges managing project portfolios and enabling collaboration across its 180+ worldwide locations as the business rapidly scaled. They needed a uniform process that could also be adapted for local needs. To address this, Convergint turned to Smartsheet for its project and portfolio management capabilities.

Using Smartsheet Control Center, Convergint built a global program management tool called iControls to consolidate data and align work internationally. The platform's flexibility empowered local power users to build their own solutions, like a tool that reduced cash collection time by over 30 days. With Smartsheet, Convergint grew from 230 to 9,900 users, increased external collaborators by 20%, and achieved consistency company-wide while enabling local teams to work independently.

Convergint