Case Study: Compu-Mail achieves faster invoicing and real-time project visibility with Smartsheet

Compu-Mail Delivers Better Data-driven Communications With Digital Help From Smartsheet

Compu‑Mail is a mid‑sized direct‑mail and marketing services provider that struggled with fragmented project tracking—relying on spreadsheets, emails, and phone updates that caused version‑control issues, delayed visibility into job status, and risked missed postage and permit renewals. Coordinating remote staff, tracking supplies, and compiling client invoices were time‑consuming and error‑prone, with one monthly invoice taking nearly 20 days to prepare.

By implementing Smartsheet, Compu‑Mail automated data capture, alerts, conditional formatting, and dashboards to centralize project info, surface issues (low postage, expiring permits), and store critical documents like MSDS sheets. The result: faster, more accurate reporting and client visibility, invoice prep cut from about 20 days to 4, reduced waste and surprises, smoother remote collaboration, and more time for strategic work.

Compu-Mail

George Liaros

Technical Service Engineer