Case Study: Chia Ka & Partners boosts sales and productivity by 30% with Smartsheet

Chia Ka & Partners boosts sales and productivity 30% with Smartsheet

Chia Ka & Partners (CKP), a Malaysian accounting firm serving small and medium-sized businesses, faced challenges with inefficient, paper-based processes that caused delays in closing client accounts. To modernize their operations and improve efficiency, they partnered with vendor Smartsheet and its solution consultant, 57Network, to implement a digital solution.

The solution from Smartsheet digitized and automated their accounting and bookkeeping workflows, creating a centralized system for data and client communication. This resulted in a 30% improvement in both productivity and on-time performance, saving hundreds of work hours annually. The visibility provided by Smartsheet was also credited with enabling a 30% growth in sales, which was crucial for business planning during the COVID-19 pandemic.

Chia Ka & Partners (ckp)