Case Study: California State University streamlines IT projects and return-to-office planning with Smartsheet

California State University saves 30 hours a month and moves 240 employees back to office with Smartsheet

California State University, the largest four-year public university system in the U.S., faced challenges with siloed information and inefficient processes. Their IT team struggled to track projects and manage complex workflows, like salary reviews and a major return-to-office initiative, using disjointed tools like email and shared files. They turned to Smartsheet's Intelligent Work Management Platform to unify work across campuses.

Using Smartsheet, the team created centralized project sheets and automated workflows to manage the return of 240 employees to the office and to streamline salary reviews. This solution from Smartsheet saved 30 administrative hours a month, helped complete the office move on a two-month timeline, and increased salary review approval rates from 10-15% to 80%. The platform also improved visibility through dashboards and facilitated widespread adoption across university departments.

California State University