Case Study: Boomi achieves 70% productivity gains and scalable process automation with Smartsheet

Boomi increases productivity by 70% and scales for growth with Smartsheet

Boomi, a Dell Technologies business that helps organizations integrate systems and data, experienced explosive growth that strained its project, process and communication tools. Facing fragmented systems and the need for a scalable, cloud-accessible platform with real-time visibility and data visualization, Boomi sought a solution to streamline workflows and provide a single view of business operations.

By adopting Smartsheet, Boomi automated processes, built cross-functional dashboards and integrated data from multiple platforms to create real‑time insight and accountability (including automated approval workflows and pandemic response tracking). The result: faster decision-making, widespread time savings and standardized processes — yielding about 70% productivity improvements in parts of support and roughly 50% efficiency gains through greater transparency.

Boomi

Chris Port

Chief Operations Officer