Case Study: BNP Paribas Fortis achieves project prioritization and resource transparency with Smartsheet (10,000ft)

BNP Paribas Fortis uses 10,000ft to prioritize projects and manage teams

BNP Paribas Fortis, a major European bank with 192,000 employees, faced fragmentation and limited visibility across hundreds of marketing and internal projects. Project tracking lived in spreadsheets and siloed tools, causing misaligned priorities, overloaded people, and unclear links to company strategy—making it hard for managers to see who was working on what and which initiatives truly mattered.

The bank adopted 10,000ft for high-level resource scheduling, portfolio visibility, and reporting, rolling the tool out to more than 10 teams and covering roughly 250 projects. The platform delivered immediate insights into capacity and project health, more accurate time tracking, and actionable reports that let managers intervene quickly, improve prioritization, and build project management skills—bringing transparency and strategic alignment without micromanagement.

BNP Paribas Fortis

Koen Jacobs

Performance Manager