Smartsheet
416 Case Studies
A Smartsheet Case Study
Big Printing T-Shirt Company, a California-based streetwear apparel maker, faced challenges scaling its order and production management. Relying on a cumbersome system of separate spreadsheets and email, the company lacked real-time visibility into projects, which hindered internal coordination and customer communication. To centralize workflow and improve efficiency, they turned to the Smartsheet platform.
Using Smartsheet, the company implemented a streamlined customer order process. They used Smartsheet forms to capture leads and order details directly from social media, creating a central system where orders could be tracked in real time across all departments. This solution provided complete project visibility, eliminated dependency on email updates, and integrated with other systems. With Smartsheet, Big Printing T-Shirt Company grew its annual revenue to $2 million, boosted operational efficiency by 150%, and converted 47% of new social media contacts into sales.