Smartsheet
280 Case Studies
A Smartsheet Case Study
Bible Broadcasting Network (BBN), founded in 1971, has grown to more than 200 radio stations across 14 countries in the Americas, reaching over 200 million people. During a major expansion beginning in 2010, BBN struggled with hard‑copy records, fragmented communications, and manual tracking that hindered fast decision‑making and compliance with federal requirements.
BBN adopted Smartsheet for its familiar spreadsheet layout and flexible workflows, using it for acquisitions, new station builds, IT ticketing, FCC re‑licensing, HR, and event planning. Within two years every department relied on Smartsheet—documents and processes were centralized, collaboration and accountability improved, IT tickets stopped falling through the cracks, event planning time was cut in half, and regulatory and operational planning became far more efficient.
Jason Padgett
Operations and Business Manager