Case Study: Balt Group achieves faster requisition approvals and streamlined global workflows with Smartsheet

Balt uses Smartsheet to streamline internal processes in its dedication to the treatment of neurovascular diseases

Balt Group, a Paris‑based medical device maker specializing in neurovascular products with about 700 employees across 10 countries, needed faster, more collaborative internal systems. Its legacy ERP was slow to change and teams relied on spreadsheets and email, which made purchase requisitions, IT support, and cross‑department collaboration inefficient and hard to track.

Starting in 2021 Balt adopted Smartsheet, creating a Center of Excellence and low‑code solutions: automated purchase requisition workflows (supporting up to eight approvers and auto‑generated PDF POs with digital signatures), a Smartsheet WorkApps IT ticketing app, dashboards, and HR onboarding workflows. The result: 45% of requisitions approved within one business day and nearly 100% within five, reduced manual follow‑ups, better global collaboration, and a scalable platform to support growth.

Balt

Kheng Ang

IT Director for Global Operations