Case Study: Ballad Health streamlines project management across 20 hospitals with Smartsheet

Ballad Health saves 3,000+ hours a year with Smartsheet

Ballad Health, an integrated community health system operating 20 hospitals, faced challenges in managing projects across its dispersed locations. With teams relying on a fragmented mix of email, spreadsheets, and other tools, information was siloed and reporting was a manual, time-consuming process. The Ballad Health Enterprise Program Management Office (EPMO) sought a unified solution to improve collaboration and automate workflows, turning to the Smartsheet platform for its Project and Portfolio Management (PPM) needs.

By implementing Smartsheet for PPM, Ballad Health centralized project management with automated workflows, dynamic dashboards, and integrated reports. This solution from Smartsheet saved over 3,000 administrative hours annually, enabled the management of 30% more projects, and improved real-time communication across all 20 hospitals. The results also included an ROI exceeding $30 million and freed up critical time for teams to focus on strategic population health initiatives.

Ballad Health