Case Study: AVI Systems achieves greater transparency and 4,000 hours in annual reporting savings with Smartsheet

AVI Systems serves customers with consistency, efficiency, and transparency

AVI Systems, a global systems integrator for AV and unified communications, struggled to manage a surge of complex deployments during the pandemic with information scattered across emails and spreadsheets. The company needed a centralized way to coordinate project dependencies, standardize work across regions, and give customers better visibility using Smartsheet.

Working with Smartsheet, AVI Systems built a PMO solution with dashboards, Control Center, Dynamic View, Data Shuttle, and DataMesh to create a single source of truth for projects and customer updates. Smartsheet helped AVI Systems save about 4,000 hours a year on reporting, cut customers’ information-gathering time by about 20%, and improve transparency and trust across more than 520 global projects.

AVI Systems

Zach Valigura

Director of Delivery and Project Management Office (PMO)