Case Study: Arc'teryx achieves streamlined global collaboration and faster product development with Smartsheet

Arc’teryx Streamlines Efforts to Do Right for Business and the World

Arc'teryx, a North Vancouver–based technical apparel and equipment maker, needed better ways to coordinate product development, goal tracking, and cross-office communication as it grew globally. The company sought more transparency around manufacturing, faster time-to-market, and a single source of truth to align teams spread across buildings and countries while advancing sustainability goals.

By adopting Smartsheet, Arc'teryx standardized project and OKR tracking, created a virtual visual control board for product development, and automated reporting, alerts, and translation workflows. The platform delivered real-time visibility and alignment across departments, reduced meeting load, improved decision-making and reporting, enabled data-driven hiring forecasts, and freed time and resources to focus on product performance and environmental initiatives.

Arc’teryx

Jessica Burton

Senior Manager of Marketing Operations