Case Study: Albany State University Streamlines IT Project Management with Smartsheet

Albany State University shortens purchase approvals by 67% with Smartsheet

Albany State University, a public historically black university, faced challenges with inefficient, paper-based IT project management and electronic device purchase approvals. Their manual processes were time-consuming and fragmented, limiting visibility and coordination. They turned to Smartsheet to implement a structured, digital approach to streamline these operations.

By implementing Smartsheet, the university consolidated its project tracking and automated workflows. This provided real-time visibility into all IT projects through centralized dashboards. The solution from Smartsheet reduced their electronic device purchase approval cycle by 67%, cutting the process from 30 days down to 8-10 days. This drove significant operational efficiency, improved collaboration, and allowed the team to dedicate more time to strategic decisions impacting the student and faculty experience.

Albany State University