Case Study: ADP achieves real-time project visibility and increased productivity with Smartsheet

ADP teams with Smartsheet to drive innovation

Automatic Data Processing (ADP) is a global leader in cloud-based payroll and human capital management serving enterprise clients. Facing a fractured project environment—relying on email, spreadsheets, and disparate tools across national accounts and commercial operations—ADP needed a single, flexible platform that preserved the uniqueness of each client engagement while improving cross-team collaboration and visibility into hundreds of projects.

ADP standardized on Smartsheet Control Center, using templates, toolkits, Power Automate integrations, dashboards and automated alerts to centralize project data and workflows. The result: real-time visibility for managers and executives, elimination of manual reporting (saving project managers 2–3 hours weekly), greater collaboration, the ability to take on more projects, and a measurable improvement in efficiency and client experience.

ADP

Anabela Sarti

Vice President, Global Commercial Operations