Case Study: Access Information Management Corporation achieves 5X–12X project manager productivity and scales into new markets with Smartsheet

Access Information Management Corporation (“Access”) uses Smartsheet to manage expansion into new markets and support company objectives

Access Information Management Corporation, the largest privately held records and information management provider across the U.S., Canada and Latin America, struggled to scale acquisitions because integrations were tracked with Excel spreadsheets on SharePoint. Those manual processes required IT tickets, produced slow, line-by-line reporting, and limited project managers to one or two integration projects per year—insufficient for the company’s growth targets.

After evaluating options, Access deployed Smartsheet (including Bridge) with partner support and onboarded 200 users in 45 days. Smartsheet’s dashboards, automations and translation workflows eliminated manual reporting, shortened status meetings and enabled multilingual collaboration (Spanish, Portuguese, French, English); project managers now handle 10–12 projects (a 5x–12x increase) and leaders report roughly 60% productivity gains and rapid adoption across departments.

Access

Jeni Hinds

Director, Global Integration Management