Smartsheet
416 Case Studies
A Smartsheet Case Study
Access Information Management Corporation (Access), a large records and information management services provider, faced a challenge with its manual, time-intensive processes for integrating new acquisitions. These processes, which relied on Excel and SharePoint, were not scalable and limited project managers to handling only one or two integration projects per year, hindering the company's growth strategy. To gain greater insight and control, Access adopted the Smartsheet platform.
By implementing Smartsheet for project management, dashboards, reporting, and Bridge by Smartsheet for automated workflows and translation services, Access dramatically improved efficiency. Project managers became 5X to 12X more productive, allowing them to manage 10-12 projects annually instead of just one or two. The solution also improved cross-departmental collaboration and communication, particularly for its international workforce, and has since been adopted more broadly across the enterprise. Smartsheet provided the scalable solution that directly supported Access's company objectives.