Case Study: The Private Office achieves faster, more efficient AML compliance with SmartSearch

The Private Office would not hesitate to recommend SmartSearch to any regulated business looking for an innovative AML technology solution

The Private Office, an award-winning firm of Chartered independent financial advisers, needed to replace its existing AML provider because it no longer met compliance requirements and lacked the flexibility, reliability, and reporting they needed. After researching the market, they chose SmartSearch’s AML technology, including KYC, Sanctions and PEP screening, and ongoing monitoring, to support client onboarding and compliance.

SmartSearch integrated with The Private Office’s systems in just 24 hours, allowing the firm to keep using existing data with minimal disruption. The platform streamlined UK individual checks, business checks, API integration, and daily monitoring, saving significant time, money, and resources while improving onboarding efficiency and compliance confidence. Over the seven-year relationship, SmartSearch helped deliver an industry-high 98% customer retention rate, and The Private Office said they would recommend SmartSearch to other regulated businesses.

The Private Office