Case Study: Remi achieves 98% subscriber retention with Smartrr

Remi boosts subscription revenue 75%+ with Smartrr

Remi, a brand offering affordable custom night guards and teeth whitening kits, faced challenges with its subscription model after launching on a legacy app that provided no customer support. Founder Oscar Adelman needed a reliable recurring revenue solution that offered dedicated service to help navigate issues and support the company's growth, leading them to seek out Smartrr.

By implementing Smartrr's subscription platform, Remi gained access to a dedicated support team and a suite of analytics tools. The solution provided an intuitive customer account portal and flexible subscription programs. This resulted in a 98% subscriber retention rate, a 75%+ increase in subscription revenue, and a 70%+ increase in active subscriptions, significantly boosting Remi's growth.

Remi