Case Study: KinCare improves candidate experience and cuts time-to-fill with SmartRecruiters

KinCare cuts application time to 3-5 minutes with SmartRecruiters

KinCare, a health services company providing in-home aged care in Australia, faced a competitive and regulated hiring environment. Their previous applicant tracking system was slow and cumbersome, leading to high candidate drop-off. The complex hiring requirements for care workers, combined with disconnected systems and poor communication channels, created significant administrative burdens and hindered business growth.

By implementing the SmartRecruiters platform, KinCare streamlined its entire hiring process. The solution offered integrated SMS communication, automated scheduling, digital signatures, and robust analytics for sourcing. SmartRecruiters enabled a dramatically improved candidate experience and greater transparency for hiring teams. Key results included reducing time-to-fill from 40 to 18 days, cutting application time from 17 minutes to under five, and achieving a 60% decrease in candidate drop-off, alongside over 90% satisfaction with the recruitment process in employee surveys.

KinCare