Case Study: Deloitte Netherlands achieves 65% more hires and streamlined talent acquisition with SmartRecruiters

Deloitte NL Builds Talent Acquisition Agility with SmartRecruiters

Deloitte Netherlands, a 7,000-employee professional services firm, faced an inefficient hiring process in 2018 that relied on seven disconnected systems and more than 200 manual data-entry points. Recruiters spent as much as half their time on administrative tasks, which limited candidate engagement and hiring agility. The team set out to replace this fragmented landscape with a solution that was simple, integrated, flexible, and automated.

By implementing SmartRecruiters and consolidating to two core applications, Deloitte NL created a single system of record integrated with BI and assessment tools, trained hiring managers on streamlined collaboration, and built job-level scorecards for consistency. The changes eliminated heavy manual data entry, improved recruiter productivity, enabled seamless recruiter–hiring manager collaboration, and supported a 65% year-over-year increase in hires while making the talent acquisition function more agile and scalable.

Deloitte

Eric Houwen

Head of Talent Acquisition