Case Study: Catholic Healthcare Doubles Hiring Volume with SmartRecruiters

Catholic Healthcare cuts time to hire to 9 days with SmartRecruiters

Catholic Healthcare, a not-for-profit aged care provider in Australia, faced a severe hiring crisis during the pandemic. With an outdated applicant tracking system, a decentralized model across 70+ sites, and a reliance on foreign labor halted by border closures, it struggled to recruit frontline staff amidst record-low unemployment. To support Australia's growing aged population, it needed to double hiring volume and turned to SmartRecruiters for a modern recruitment solution.

SmartRecruiters implemented its platform, dubbed "REX" (Recruitment Excellence), centralizing and automating hiring with workflows for 30 role types. Integrations with Referoo, DocuSign, and Microsoft Teams streamlined the process. Using SmartRecruiters, Catholic Healthcare processed 42,000 applicants, doubled year-over-year hires, and reduced time to hire from 51 days to 9 days. The solution also improved new hire retention by 30% and grew monthly hires from an average of 45 to 195.

Catholic Healthcare