Case Study: TravelClick streamlines web, media, and agile development with smartQ

TravelClick - Customer Case Study

TravelClick Inc., a hotel services company based in New York, used smartQ to manage web projects, media projects, and agile scrum development. Their challenge was keeping these workflows organized while supporting a range of ticket types and project stages across multiple teams.

smartQ provided TravelClick with a Kanban board approach, a flexible ticket form designer, and easy-to-use workflow management with minimal training required. The team also relied heavily on email collaboration and stage-based ticket tracking, helping streamline project execution and improve visibility across development, QA/UAT, and completion phases.

TravelClick

Michael Messagie

Director, Website and Application Development