Case Study: ProActive Technology achieves clearer project visibility and streamlined workflows with smartQ

ProActive Technology - Customer Case Study

ProActive Technology, LLC (now Kopis) is an application development firm in Greenville, SC with a 25-person team working on application development, SharePoint and business intelligence projects. To manage multiple concurrent projects and improve oversight, they adopted smartQ, leveraging tools such as the Ticket Form Designer and Workflow Designer to increase project visibility.

smartQ delivered customizable workflows and ticketing that gave ProActive Technology clear visibility into project stages and resource assignments across practice areas. By using smartQ’s Workflow Customization and Ticket Customization, the firm improved project-stage transparency and resource management for its 25-person team, and plans to expand smartQ usage as they grow.

ProActive Technology

Bradley J. Smith

ProActive Technology