Case Study: a U.S. Federal Agency reduces schedule delay risk with SmartPM

United States Federal Agency - Customer Case Study

A United States federal agency within the Department of Defense was facing significant delays on a mission-critical port deepening project. They were using Acumen Fuse but could not identify the root causes of the delays or challenge the contractor's assertions that the project was on schedule, ultimately being blamed for the over-year-long delay. They needed a way to uncover the truth and prove what was actually causing the schedule slippage.

The agency implemented SmartPM's Automated Project Analytics platform, which completed a comprehensive analysis in minutes. The SmartPM solution identified poor schedule quality, ongoing delays that had been masked, and inconsistencies in the contractor's arguments. As a result, the agency gained a reliable forecast for the project and was so pleased that they now use SmartPM on all projects over $5M. This allows them to manage 10x more projects with the same staff, significantly reducing risk and saving tens of millions of dollars in unsubstantiated claims annually.