Case Study: a national insurance carrier resolves an $18M delay claim with SmartPM

A SmartPM Case Study

Preview of the National Insurance Carrier Case Study

National Insurance Carrier - Customer Case Study

A national insurance carrier needed to analyze an $18M construction delay claim submitted by a general contractor on a large development project. The challenge was to determine the causes of the delays, assign responsibility, and understand the financial impact. They engaged SmartPM to provide an analytical solution for the mediation process.

Using its analytics solution, SmartPM was able to analyze 50% more project schedules than a multinational consulting firm and run multiple scenarios, completing the entire analysis in a single day compared to the consultant's two months. The results from SmartPM provided the team with greater confidence and matched the consultant's findings exactly, but for one-sixth of the cost.


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