Case Study: Vysionics Intelligent Traffic Solutions achieves 20% faster SLA performance and real-time field visibility with Smartpath

Vysionics Intelligent Traffic Solutions - Customer Case Study

Vysionics Intelligent Traffic Solutions, a UK‑based leader in precision traffic management and ANPR systems, was struggling to scale its maintenance operations while meeting strict safety, technical and legislative requirements. Engineers relied on spreadsheets, paper and a legacy asset system, causing inefficient job allocation, frequent trips back to the office, poor real‑time visibility and safety concerns — so Vysionics deployed Smartpath’s field service management platform with mobile and mapping capabilities to modernize operations.

Smartpath delivered GPS‑enabled mobile apps, real‑time dispatching, comprehensive asset histories, configurable digital checklists and a secure audit trail, giving managers and clients live visibility of work and resources. The Smartpath solution cut service delivery times, improved SLA performance by 20%, reduced equipment downtime, sped up invoicing and strengthened compliance and lone‑worker safety — enabling Vysionics to exceed customer expectations while supporting continued growth.

Vysionics Intelligent Traffic Solutions

Scott Paton

Chief Operating Officer