Case Study: King Abdullah University of Science and Technology achieves streamlined, safer maintenance of 25,000+ lab assets with Smartpath (Loc8)

Revolutionizing Lab Equipment Maintenance

King Abdullah University of Science and Technology (KAUST), a private research university in Thuwal, Saudi Arabia, manages 25,071 assets across 154 sites and 88 labs with a total asset value over $1 billion. KAUST’s Lab Equipment Maintenance team needed a powerful but easy-to-use system to handle regular upkeep and ad-hoc reactive jobs for many non-technical users, so they selected Smartpath and its asset-focused job management solution.

Smartpath implemented a simple, intuitive platform with a customer portal and real-time visibility into maintenance cycles, giving lab owners transparency and the LEM team a comprehensive asset structure. The Smartpath solution streamlined workflows, reduced training needs, improved safety and control, and enabled KAUST to manage its 25,071 assets more efficiently with fast, stable performance and minimal downtime.

King Abdullah University of Science and Technology

Nicolas Lemée

Business Intelligence Project Lead