Case Study: Queensland Parks and Wildlife Service achieves real-time asset visibility and streamlined field operations with Smartpath

Queensland Parks & Wildlife Service's Success with Loc8

Queensland Parks and Wildlife Service (QPWS), part of the Queensland Government’s Department of Environment and Science, manages parks, biodiversity and public facilities across the state with roughly 700 rangers, 350 contractors and 44,000 assets. Faced with fragmented, paper-based processes and limited operational visibility, QPWS engaged Smartpath to deliver a centralized field service and asset management solution to manage workforce, equipment and facilities in real time.

Smartpath implemented a tailored field service and asset management platform with integrations (for example SAP), custom portals for firearms tracking, rostering, timetabling, budgeting and forecasting, plus mobile real-time updates for field crews and automated asset-sighting and inspection flags. The move from paper to digital delivered measurable operational impact at scale: improved asset visibility and condition tracking across 44,000 assets, faster audits, reduced resource and maintenance costs, better whole-of-life asset management and quicker, risk-based allocation of resources statewide.

Queensland Parks and Wildlife Service