Case Study: Peritech achieves 99.8% KPI performance with Smartpath Loc8

Peritech - Customer Case Study

Peritech, a parking equipment provider and maintenance organization, needed an asset-centric job management solution to support its contract with the City of Melbourne. The challenge was to manage a large number of parking meters while integrating directly with the client’s Mulesoft-based system for a live link to maintenance operations, along with KPI tracking, automated notifications, and fast deployment. Smartpath provided the solution through Loc8.

Smartpath implemented Loc8’s configurable asset, job, and workforce management platform, using its API capabilities to connect Peritech’s systems with the client environment. The automation engine reduced manual job allocation and improved response times, helping Peritech boost KPI performance by more than 15% to 99.8% and maintain that level since implementation.

Peritech

Louie Huang

Technical Manager