SmartMoving
18 Case Studies
A SmartMoving Case Study
Net Move, a $2 million moving company based in Atlanta, faced a significant marketing challenge. As the sole marketing hire, Baylee Thurston was burdened with manual, time-consuming tasks that prevented her from focusing on revenue-driving activities. This included ad-hoc review management, inefficient social posting, and a lack of insight into performance metrics. To overcome this, the company turned to the vendor SmartMoving and implemented its online reputation management suite.
By using SmartMoving, Net Move automated its review collection and response process, streamlined social media posting across four platforms, and gained valuable insights through an ROI dashboard. The solution delivered substantial results, including tripling the number of weekly reviews and saving over 20 hours per month. These efficiencies contributed to the company's growth, helping it stay on track to exceed its previous year's revenue.