SmartMoving
18 Case Studies
A SmartMoving Case Study
Local Muscle Movers, a moving company based in Portland, Maine, was struggling with rapid growth and a fragmented system that used multiple tools like Jobber, Google Calendar, and Google Forms. This patchwork process led to a lack of visibility, missed customer information, and frustrated crews, preventing the company from scaling effectively to meet increased demand.
By implementing the all-in-one SmartMoving platform, the company streamlined its entire sales and operations process into a single system. The solution provided by SmartMoving resulted in revenue doubling from $30K to $60K in their first year and then growing to a $200K milestone month. Overall company revenue grew from $1.3M to nearly $2.2M in three years. Additionally, online reviews tripled and the company now earns $4-5K in tips monthly thanks to integrated review and tipping features.