Case Study: Vertigo Games improves mobile game debugging and saves development time with Smartlook

Vertigo Games uses Smartlook to improve the mobile game development

Vertigo Games, a small game development company behind the mobile FPS Critical Strike, wanted to deliver a smoother, bug-free player experience but lacked a mobile analytics tool to understand onboarding completion, mission flow, and the exact paths leading to bugs. Before using Smartlook, the team relied on guesswork to diagnose drops and reproduce issues, which slowed development and made bug triage time-consuming.

Vertigo Games implemented Smartlook’s session recordings, heatmaps, and funnel analytics to monitor player behavior, review bug reports, and analyze long in-game funnels across tutorial, gameplay, and purchase flows. With Smartlook, the team found an average of 10 bugs per release and saved 10 to 12 hours of development time each release, while also improving their ability to optimize the game experience and reduce drop-offs.

Vertigo Games

Hazal Bulut

Quality Assurance Tester