Case Study: Madfinger Games achieves deeper player insights and faster bug fixes with Smartlook

How this award-winning studio uses Smartlook to make its games better

Madfinger Games, an award‑winning studio that builds titles like Shadowgun Legends in the Unity engine, faced persistent "blind spots" in player behavior — for example, players returning from missions but not claiming rewards — which forced speculation and time‑consuming investigation. To get direct visibility into in‑game behavior they adopted Smartlook’s in‑game screen recording to see exactly how players interact with their games.

Smartlook records full player sessions (allowing retroactive event setup), lets Madfinger control which devices are recorded from the cloud, and offers adjustable bitrate and Wi‑Fi‑only uploads so recordings don’t impact FPS, battery, or cellular data. The result is faster, evidence‑based debugging and clearer analytics used across the team (CTO, game directors, level designers), reducing guesswork and speeding up resolution of UX issues.

Madfinger Games

Miroslav Ondruš

Chief Technology Officer