Case Study: Trilogy Health Services improves care quality and reduces costs with SmartLinx

Trilogy Advances Quality Care and Reduces Costs with SmartLinx

Trilogy Health Services, a provider of senior living and long-term healthcare services, needed a better way to manage staffing across its 110 facilities. Their challenge was to proactively meet resident care needs by matching staff competencies and to understand the financial implications of their staffing decisions without transparent, integrated data. They turned to the vendor SmartLinx and its integrated workforce management suite for a solution.

SmartLinx provided an integrated system that delivered real-time insights into staffing and streamlined scheduling. The solution enabled Trilogy to view live staffing information centrally, perform predictive scheduling, and efficiently fill open shifts by notifying qualified employees. This allowed them to better align staff skills with resident needs. Furthermore, SmartLinx's compliance tools simplified reporting for the Payroll-Based Journal and Affordable Care Act, saving significant administrative time. The partnership with SmartLinx enhanced Trilogy's ability to deliver quality care while making smarter, data-driven business decisions.

Trilogy Health Services

Barbara Dimercurio

Vice President