Case Study: IndiGo achieves 20% cargo growth with SmartKargo

IndiGo Cargo's Transformative Partnership with SmartKargo

IndiGo Cargo, operating one of the largest fleets in India, faced challenges with its previous cargo system's inadequate functionality and poor support, hindering its growth. The airline partnered with SmartKargo to find a scalable and flexible technology platform capable of supporting its expanding operations and a large upcoming aircraft order.

SmartKargo provided a comprehensive cloud-based platform to seamlessly manage cargo operations from booking to billing. This solution enabled IndiGo Cargo to efficiently handle a 20.2% year-on-year increase in domestic cargo belly volumes, significantly outpacing the overall market growth of 7-8%. The partnership with SmartKargo equipped IndiGo with the tools to scale effectively and solidify its position as a market leader.

Indigo

Mark Sutch

Chief Commercial Officer