Case Study: Ryder increases backhaul revenue by 60% with SmartHop

Ryder increases backhaul revenue by 60% with SmartHop

The customer, Ryder, a major transportation and fleet management company, faced the challenge of optimizing its dedicated fleet utilization. With over 11,000 managed trucks, empty miles on return trips and idle capacity represented a significant opportunity to improve efficiency and deliver greater value. Ryder sought a solution to find complementary loads without increasing the operational burden on its fleets.

Ryder implemented a pilot program with the vendor SmartHop, utilizing its predictive technology, sophisticated load-matching, and team of dispatchers. This solution provided central visibility and dynamic queuing to capitalize on backhaul opportunities. The results were significant: SmartHop helped Ryder achieve a 60% increase in backhaul revenue and a 5-15% increase in the average rate per mile within the first nine months of the pilot.

Ryder