Case Study: Ryder achieves a 60% increase in backhaul revenue with SmartHop

Ryder Dedicated Fleets in Pilot Increased Backhaul Revenue by 60% in 9 Months

Ryder, which manages more than 11,000 trucks through its Dedicated Transportation Solutions, faced underutilized capacity from empty return trips and seasonal slowdowns. To optimize fleet utilization without adding operational burden, Ryder piloted SmartHop’s scalable, technology-driven dispatch and predictive load-matching solution.

SmartHop deployed predictive technology, telematics and broker integrations, dynamic queuing, precise load filtering, and a dedicated dispatch/onboarding team to match high-paying loads to existing routes. In the first nine months of the pilot SmartHop helped Ryder increase backhaul revenue by 60%, lift average rate per mile by 5–15%, and activate 250+ trucks across 24+ fleets, driving measurable capacity and revenue growth.

Ryder

Kyle Walker

Ryder