Case Study: Crystal Valley boosts tourism and regional identity with SmartGuide

Crystal Valley boosts regional tourism with SmartGuide's 300-year glassmaking heritage

The customer, Crystal Valley, a glass-making region in the Czech Republic, faced challenges in establishing itself as a tourist destination due to limited visitor awareness, unengaging traditional tours, and difficulties in navigating the area and showcasing its unique cultural heritage. They partnered with the vendor, SmartGuide, to implement its digital audio guide platform to address these issues.

SmartGuide provided a solution featuring engaging self-guided audio tours with multilingual support, GPS navigation, and offline maps. This allowed visitors to explore the region at their own pace and fully appreciate its history. The implementation successfully elevated the visitor experience, boosted the region's global appeal, and firmly established Crystal Valley's identity as a unique regional tourism brand.

Crystal Valley