SmartFocus
9 Case Studies
A SmartFocus Case Study
American Soda, a UK and Germany-based seller of American candy, food, and drink, needed a better way to help customers discover products and increase order values. Their existing “best-sellers” merchandising approach was too generic, and their small team also wanted a solution that would reduce manual work. SmartFocus provided personalized product recommendations through its website personalization tools, along with a SmartFocus Exchange connector for Magento.
SmartFocus implemented dynamic, personalized recommendations that learned customer preferences, suggested relevant complementary products, and allowed American Soda to apply business rules to recommendations. The result was a 50% increase in conversion rate and a 45% rise in revenue, along with a significant lift in average order value and hassle-free Magento integration.
Ben Greenwood
Marketing Manager, American Soda