Case Study: Vopak achieves faster, safer ISGOTT checks with Smartflow

Vopak Isgott V6 Europoort Terminal Rotterdam

Royal Vopak, a multinational tank storage company, faced significant challenges with its manual ISGOTT process at its Europoort terminal. The paper-based checklists were time-consuming, prone to errors and miscommunication during shift changes, and difficult to store and audit. To overcome these inefficiencies, Vopak turned to Smartflow for a digital solution.

Smartflow implemented its Connected Worker SaaS Platform to fully digitize the ISGOTT process. The solution integrated with Vopak's backend systems and provided prefilled data, real-time tracking, and contactless operation. This reduced the time to complete checklists from 45 to 10 minutes per vessel, drastically decreasing turnaround time. The digital transformation also resulted in fewer errors, zero paper waste, and improved safety during the Covid-19 pandemic.

Vopak

Leo Brand

Chief Information Officer