Case Study: Vopak achieves 78% faster ship-shore safety checks with Smartflow

Vopak cuts ship-shore safety checks from 45 to 10 minutes with Smartflow

The customer, Vopak Europoort, a major oil hub in the Port of Rotterdam, faced operational challenges due to a fragmented, paper-heavy workflow for its critical ship-shore safety checks. This manual process, which adhered to rigorous ISGOTT standards, took up to 45 minutes per vessel and created communication silos and safety risks. To address this, Vopak partnered with vendor Smartflow to digitize these operations.

Smartflow implemented its digital Ship-Shore Solution to create a unified ecosystem for Vopak. This platform enabled contactless collaboration between ship captains and shore staff, integrated with backend systems via RPA, and eliminated all paper use. The results were a 78% reduction in process time, from 45 minutes to just 10 minutes per vessel, which accelerated turnaround times. The solution also ensured 100% compliance visibility and achieved zero paper waste for these operations.

Vopak