Case Study: KLM Equipment Services achieves safer, more efficient digital inspections with Smartflow and AMTeK

KLM Equipment Services eliminates incomplete inspections with Smartflow

KLM Equipment Services, the quiet force ensuring the reliability of ground support equipment at Amsterdam's Schiphol Airport, faced significant challenges from its paper-based inspection processes. These methods were time-consuming, error-prone, and created a "boomerang effect" of recurring inefficiencies, risking worker safety and machine quality. The customer partnered with vendor Smartflow, utilizing the AMTeK inspection platform co-developed with Aboma, to standardize safety compliance and digitize its operations.

The solution implemented by Smartflow provided a flexible digital infrastructure that integrated Aboma's industry expertise, creating a standardized inspection model. This ensured all inspectors followed the correct procedure and that data was stored in a single, visible location for all stakeholders. The results were transformative: the company now completes over 45,000 annual inspections with zero incomplete or faulty reports, saving time and enabling a preventive maintenance mindset. Smartflow's digital solution also improved knowledge transfer and has helped attract a new generation of tech-savvy talent to the field.

KLM Equipment Services