Case Study: Delta Plus achieves greater efficiency and transparency with Smartflow

Delta Plus Onboards Smartflow Inspection Solution While Integrating Customer Portal Features for Increased Transparency and Collaboration

Delta Plus, a major manufacturer and distributor of fall protection solutions in the Netherlands, faced significant inefficiency and quality challenges due to its reliance on paper-based inspection processes. Field workers struggled with cumbersome paperwork in difficult conditions, prompting the company to seek a digital solution to improve efficiency, enhance customer satisfaction, and enable real-time information sharing. They partnered with the vendor Smartflow to implement its digital inspection and checks solution.

Smartflow provided a mobile platform that digitized the entire inspection workflow for Delta Plus. The solution enabled the creation and automatic sharing of certificates and service offerings, allowed field inspectors to complete checks on phones or tablets, and streamlined communication with the back office through real-time data sharing. This implementation resulted in more efficient internal processes, a transparent customer experience, fewer errors, and increased sales. By adopting Smartflow, Delta Plus enhanced its brand as a future-oriented company and achieved significant time savings and error prevention.

Delta Plus

Karin de Snaijer-de Bruin

Manager Services