Case Study: Logity achieves faster onboarding and 80% lower training costs with SmartExpert

Logity cuts training costs by 80% with SmartExpert

The customer, Logity, faced significant challenges with high-cost offline training and the loss of key internal knowledge whenever employees left. To address this, they partnered with SmartExpert to create a scalable, digital-first onboarding system to protect their expertise and support business expansion.

SmartExpert implemented a structured digital training solution for multiple logistics and dispatch roles, which included a knowledge base, guides, and certification. This resulted in an 80% reduction in training costs, digitized training for 50% of all positions, and the creation of a unified onboarding structure with fully embedded knowledge retention.

Logity