Case Study: The University of North Georgia improves online student success with SmarterMeasure from SmarterServices

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Preview of the The University of North Georgia Case Study

The University of North Georgia lifts online GPA to 2.87 with SmarterServices

The University of North Georgia faced the challenge of supporting a new population of first-time online undergraduate students. To increase retention and success, UNG Online needed a method to understand these students' readiness for online learning and to provide them with targeted support, turning to vendor SmarterServices for a solution.

SmarterServices implemented its SmarterMeasure Learning Readiness Indicator (LRI) assessment. By using the data from this tool to provide specific student supports, UNG Online achieved a significant result: students who took the LRI earned an average GPA of 2.87, which was significantly higher than the 2.44 average GPA of students who did not take the assessment, demonstrating the measurable impact of the solution provided by SmarterServices.


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