Case Study: Old Dominion University achieves centralized, secure proctoring efficiency with SmarterServices SmarterProctoring

Old Dominion University streamlines proctoring for 24,000 students with SmarterServices

Old Dominion University (ODU) faced a challenge in efficiently managing the various proctoring methods required for its growing online student population. Their process, particularly for written exams, was manual and complex, involving emails and physical delivery of tests. ODU needed a centralized, secure, and efficient enterprise-level proctoring solution, which led them to partner with SmarterServices and implement SmarterProctoring.

SmarterServices built a solution within SmarterProctoring to streamline the entire process. For written exams, instructors could upload tests for proctors to download and print; completed exams were then scanned back into the system, which instantly notified instructors. This eliminated manual coordination and created a secure, cohesive process for all testing modalities. The solution made students self-sufficient and significantly reduced administrative tasks for instructors and proctors, providing a flexible and reliable testing experience directly within the LMS.

Old Dominion University (ODU)