Case Study: Florida State College at Jacksonville achieves flexible, scalable exam proctoring with SmarterServices SmarterProctoring

A SmarterServices Case Study

Preview of the Florida State College at Jacksonville (FSCJ) Case Study

Florida State College at Jacksonville supports 45,000 students with SmarterServices

Florida State College at Jacksonville (FSCJ), serving over 45,000 students annually, needed a flexible and scalable proctoring solution to support its growing number of online and hybrid courses. The institution's challenge was to provide a smooth, reliable testing experience for all students while reducing the manual effort required of its instructors. To address this, FSCJ partnered with SmarterServices to expand its use of the SmarterProctoring platform.

SmarterServices implemented its SmarterProctoring Automated solution, which offered deep LMS integration, configurable proctoring types, and secure at-home testing. This provided a unified and cost-effective process for all course formats, giving faculty clear visibility and students flexible scheduling. As a result, thousands of FSCJ learners now complete exams in a secure and adaptable environment, and the institution manages testing with confidence, ensuring equitable access and a high-quality assessment experience.


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