Case Study: Mizuno USA streamlines B2B ordering and payments with SmarterCommerce

Mizuno USA - Customer Case Study

Mizuno USA, a sporting goods company, faced challenges with its outdated and rigid legacy B2B dealer portal, Direct Connect. The cost to upgrade the system was nearly as high as a full replacement, and making necessary front-end modifications was extremely cumbersome. To overcome this, they selected the SmarterCommerce Ecommerce platform for its superior out-of-the-box integration with their JD Edwards system.

The solution implemented by SmarterCommerce modernized Mizuno USA’s B2B operations with a new Direct Connect Portal. This platform allows dealers to place orders, check inventory, and pay invoices using integrated ACH and credit card processing via SmarterCommerce Payments. The streamlined, PCI-compliant system also supports sales of stock, drop-ship, and configured products, seamlessly placing orders directly into JD Edwards and improving the overall dealer experience.

Mizuno USA

Scott Shields

Supply Chain Manager