Case Study: Hugg & Hall boosts parts procurement speed and efficiency with SmartEquip

Hugg & Hall speeds parts procurement with SmartEquip and one-login access to infinite suppliers

Hugg & Hall, a family-owned rental fleet equipment company, was facing challenges with the speed and efficiency of its parts lookup and procurement process. This lack of efficiency was a significant pain point for their operations. To address this, they implemented the SmartEquip Procurement solution from the vendor SmartEquip.

The solution from SmartEquip provided a single platform for parts procurement, consolidating an infinite number of suppliers under one login. This dramatically increased the speed of doing business. Hugg & Hall also empowered its technicians to use the tool for independent parts lookup and to access technical publications. The implementation's key impact was on crucial business KPIs, helping to keep equipment utilization numbers up and downtime to a minimum to maximize return on investment.

Hugg & Hall