Case Study: Cooper Equipment Rentals streamlines expansion and parts procurement with SmartEquip

Cooper Equipment Rentals speeds parts procurement by 30-45 minutes with SmartEquip

Cooper Equipment Rentals, a Canadian construction equipment rental company, faced the challenge of standardizing operations and maintaining customer service while rapidly expanding from 4 to over 45 branches through acquisitions. To address this, they partnered with SmartEquip, a process improvement and procurement software platform.

SmartEquip provided a unified system to standardize workflow and streamline the entire parts procurement process. This solution saved technicians significant time, reduced errors, increased visibility into parts inventory across branches, and channeled purchasing to preferred vendors for better pricing. The results included easier integration of acquired companies, decreased administrative costs, and more "wrench time" for technicians, allowing Cooper to fuel its expansion without compromising its customer-first philosophy.

Cooper Equipment Rentals